Contact Honest Dog Food

Email hello@honestdogfood.co.uk. We read everything and reply when we can, usually within a few days.

What to get in touch about

• Something we’ve got wrong. A price, an offer, a rating or a rule that has changed. Every figure on the site has a source and a checked date; if yours is newer, tell us and we’ll correct it. Our editorial policy explains how.
• An offer that didn’t match what we describe. We can’t fix it for you, but if the discount Bella & Duke showed you differs from our discount code page, we want to know.
• Questions about raw feeding. If your question isn’t in the FAQs, ask. We’re dog owners, not vets, so for anything about your dog’s health, please speak to your vet.
• Privacy requests. Anything about the small amount of data the site handles. The privacy policy sets out what that is.

What we can’t help with

This site is independent of Bella & Duke and every other brand it writes about. We have no access to anyone’s systems, which means:

• We can’t see your Bella & Duke account, deliveries or payments.
• We can’t move, pause or cancel a delivery for you. Do that in your account, more than 48 hours before delivery. Our pause or cancel guide shows where.
• We can’t apply a discount after you’ve paid. Check it shows at checkout.

For anything about your account or an order, contact Bella & Duke’s customer team through their website.